Legal Document

bija99 Terms and Conditions

Please read these terms and conditions carefully before using the bija99 platform — they form the basis of the agreement between you and us.

Last Updated: January 2026

These Terms and Conditions ("Terms") form a binding legal agreement between the bija99 platform ("Platform", "we", "us") and registered users ("you", "member"). By creating an account on the Platform or using any of its services, you are considered to have accepted these Terms in full. If you do not agree with these Terms, please refrain from using the Platform.

Important Notice: These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version of this document will be considered final.

Table of Contents

1. Eligibility and Age Requirements

The bija99 platform is open only to individuals who meet the following eligibility criteria. Please confirm that you meet all of these conditions before registering on the Platform.

1.1 Age Requirement

To participate on the bija99 platform, you must be at least 21 years of age. This service is available only to those aged 21 or above. Registration or use of the Platform by minors is strictly prohibited. We may request identification for age verification at any time and reserve the right to suspend an account if the required documents are not provided.

1.2 Other Eligibility Conditions

  • You must operate a valid account in your own name.
  • Each person may operate only one account.
  • You must not reside in a country where such online gaming services are entirely prohibited.
  • You are mentally capable and are using this Platform voluntarily.
  • You have not previously been permanently banned from bija99 for any reason.
Warning: Registering with false information will result in immediate account closure and all balances may be forfeited.

2. Account Registration and Management

By opening an account on bija99, you will be able to access all of our gaming services. Providing accurate and complete information is required to complete the registration process.

2.1 Information Required at Registration

  • Full name (as per national identity card)
  • Date of birth
  • Active mobile number
  • Email address
  • Preferred payment method details

2.2 Account Security

It is your responsibility to keep your account password completely confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify our support team immediately. You are personally responsible for all activities carried out from your account.

2.3 One Person One Account Policy

Each person may operate only one account. If the same person creates multiple accounts, those accounts will be closed and all bonuses will be cancelled. Multiple members of the same household may operate separate accounts, but identity verification will be required in such cases.

Account Verification (KYC): To ensure security and prevent fraud, we may request identity verification at any time. A copy of your national identity card or passport may be required. Withdrawals may be held until verification is complete.

3. Deposits and Withdrawals

bija99 provides safe and fast financial transactions through all popular mobile banking methods in Bangladesh.

3.1 Accepted Payment Methods

The payment methods currently accepted on bija99 are: bKash, Nagad, Rocket and Upay. Both deposits and withdrawals can be made through these methods.

3.2 Limits and Timelines

  • Minimum Deposit: ৳500 (per method)
  • Minimum Withdrawal: ৳500
  • Withdrawal Processing Time: Generally completed within 10 to 45 minutes
  • Deposits are usually credited to your account instantly

3.3 Withdrawal Policy

The following conditions must be met for a withdrawal request to be approved:

  • The account must be fully verified
  • The wagering requirements for any applicable bonus must be fulfilled
  • Withdrawals are only possible via the same method used for the deposit
  • Withdrawal requests are processed according to Bangladesh Standard Time (BST, UTC+6)
Processing Time: Withdrawals are generally completed within 10–45 minutes. Delays may occur in exceptional circumstances or during the verification process.

4. Bonus and Promotion Policy

bija99 offers its members a variety of bonus and promotional offers. Each bonus offer has its own specific conditions that must be followed.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. Bonus examples:

  • Deposit ৳1,000 → ৳2,000 bonus → Total balance ৳3,000
  • Deposit ৳6,000 → ৳5,000 bonus (maximum limit) → Total balance ৳11,000

The wagering requirement for this bonus is 15x (bonus amount × 15). Withdrawal is not possible without meeting the wagering requirement.

4.2 General Bonus Terms and Conditions

  • Each account is eligible to receive the welcome bonus only once
  • Bonuses can only be used within bija99 and cannot be withdrawn as cash until the wagering requirement is met
  • Wagering must be completed within the specified time from the date the bonus is received
  • bija99 reserves the right to modify, suspend or cancel any bonus offer at any time
  • bija99 may cancel a bonus if there is suspicion of bonus abuse

4.3 VIP Program

The bija99 VIP program has three tiers, each offering different benefits:

  • Bronze: Weekly cashback up to 0.4%
  • Silver: Weekly cashback up to 0.8%
  • Gold: Weekly cashback up to 1.2%

Progression to a higher tier depends on your overall activity and consistency on the Platform. bija99 reviews VIP tier criteria periodically.

5. Gaming Rules

All games on bija99 are conducted fairly and transparently. The following rules apply equally to all members.

5.1 General Gaming Policy

  • All game outcomes are determined by a fully impartial Random Number Generator (RNG)
  • It is the user's responsibility to read the applicable rules before starting any game
  • In the event of a technical error during a game, bija99 will provide a reasonable resolution
  • In live casino games, the dealer's decision will be considered final
  • In sports betting, there may be a delay in the calculation of official results

5.2 Betting Limits

Each game has minimum and maximum betting limits that are clearly displayed in the game interface. bija99 reserves the right to change these limits at any time as needed.

5.3 Technical Failure

If a game is interrupted mid-session due to loss of internet connection or a device issue, the game outcome will be determined according to server-side records. In such situations, the system automatically adjusts credits.

6. Prohibited Activities

The following activities are strictly prohibited on the bija99 platform. Violating these rules will result in permanent account closure and all winnings may be forfeited.

6.1 Fraud and Deception

  • Abusing the bonus system or collecting bonuses through multiple accounts
  • Playing games using automated bots or software
  • Using another person's account or using funds from a third party
  • Collusion or coordinating multiple accounts to gain an unfair advantage
  • Exploiting vulnerabilities or errors in game software to gain an unfair advantage

6.2 Anti-Money Laundering Policy

bija99 complies with anti-money laundering regulations. If a suspicious financial transaction is identified, the account will be suspended immediately and the relevant authorities may be notified. Deposits and withdrawals are only possible through a payment method registered in the name of the account holder.

Strict Warning: If any fraudulent activity is detected, the account will be closed immediately, all balances and winnings will be forfeited, and legal action will be taken if necessary.

7. Personal Data and Privacy

Protecting your personal data is very important to us. We keep your data secure using SSL encryption and modern security technology.

7.1 Data Collection and Use

Information provided at registration is used solely for the purposes of delivering services, verifying identity and fulfilling legal obligations. Personal information is not sold or transferred to third parties. For more details, please read our Privacy Policy.

7.2 Cookies and Tracking

bija99 uses cookies to improve the user experience. By using the Platform, you consent to the use of cookies. Cookie settings can be managed from your browser.

8. Responsible Gaming

bija99 places the highest priority on responsible gaming. We believe that gaming should be a form of entertainment, not a source of financial stress.

8.1 Setting Your Own Limits

You can set deposit limits, betting limits or session time limits from your account. This feature will help you keep your gaming under control. Contact the support team to set your limits.

8.2 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can request self-exclusion. While self-exclusion is active, your account will be inaccessible for a specified period. For more details, visit our Responsible Gaming page.

Remember: Excessive gambling is harmful. Play within your financial means. Never consider gaming as a source of income.

9. Limitation of Liability

bija99 is committed to providing services as a safe and reliable platform. However, there are limitations to our liability in certain situations.

9.1 Technical Issues

If the service is disrupted due to server maintenance, internet connection loss, or third-party software issues, bija99 will not be directly liable. However, we will try to resolve the issue as quickly as possible.

9.2 Third-Party Services

If there is any issue with payment gateways (bKash, Nagad, Rocket, Upay) or game providers, bija99 will not be directly liable for that issue. However, we will try to resolve the matter with the relevant party.

9.3 Liability for Financial Losses

Losing money in gaming is a normal risk and bija99 is not responsible for such losses. The platform is used on the condition that the member is placing bets knowingly and voluntarily.

10. Account Suspension & Closure

10.1 Account Closure by bija99

bija99 may suspend or permanently close any account for the following reasons:

  • Violation of these terms and conditions
  • Registration with false information
  • Fraudulent or suspicious activity
  • Participation in prohibited activities
  • Extended period of inactivity
  • As per legal or regulatory directives

10.2 Account Closure by Member

You may request to close your account at any time. Please withdraw any valid balance in the account before making the request. No withdrawal requests will be accepted after the account is closed.

Note: If an account is suspended, we will try to provide a resolution for any valid balance through support. The investigation process may take some time.

11. Changes to Terms

bija99 reserves the right to partially or fully modify these rules and terms and conditions at any time. The updated terms will take effect as soon as they are published on this page.

For significant changes, we will try to notify members via registered email or SMS. If you continue to use the platform after the changes, you will be considered to have accepted the new terms and conditions. Therefore, it is advised to visit this page regularly.

12. Dispute Resolution

If you have any complaint or dispute, please contact our customer service team first. We believe that most matters can be resolved through direct discussion.

12.1 Complaint Process

  • Step 1: Report the issue through our 24/7 live chat support
  • Step 2: Send a detailed complaint by email: [email protected]
  • We will respond as quickly as possible after receiving the complaint

12.2 Final Decision

In case of disputes regarding game results or technical matters, server logs and game data will be considered as the final reference. bija99's decision will be considered final and binding.

Support: Our customer service team is available 24 hours a day, 7 days a week in Bengali via live chat.

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