Safe Gaming Commitment

Responsible Gaming at bija99

Enjoying yourself comes with knowing your limits. bija99 believes gaming should be part of entertainment — not a source of stress or harm. We offer deposit limits, self-exclusion, and round-the-clock support for you.

For those aged 21 and above only

Our Promise to You

bija99 is a trusted gaming platform in Bangladesh. We want you to always play with awareness, safety, and enjoyment. Responsible Gaming is at the heart of our values.

Secure Account

Your account is fully protected by SSL encryption. Personal information and transactions are kept strictly confidential.

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits yourself — so you never spend beyond your budget.

Time-Out Feature

If you feel you need a break, use the time-out feature. You can take a temporary break from 24 hours up to 30 days.

Self-Exclusion

If needed, you have the option to exclude yourself for a set period or permanently. Simply apply through our support team.

24/7 Support

For any issue, our Bengali-speaking live chat support is by your side day and night. If you have any questions or concerns, let us know right away.

21+ Age Verification

To register and play at bija99, you must be 21 years of age or older. Accounts belonging to underage users are closed immediately.

What is Responsible Gaming?

Responsible gaming means enjoying the game as entertainment, not as an addiction. At bija99, we believe every player should stay aware of their own limits and time.

Online gaming is a legitimate form of entertainment, but if it starts to affect your daily life, family relationships, or financial stability, it is time to seek help. We are always here for you.

Remember: Gaming should be a source of enjoyment. Placing more bets in an attempt to recover lost money is never the solution.

Principles of Healthy Gaming

  • Treat gaming as entertainment, not a way to earn money
  • Only use money you can afford to lose
  • Set a time limit before each gaming session
  • Stop playing when you feel angry or frustrated after a loss
  • Prioritise spending time with family and friends
  • Never play by taking on debt or dipping into your savings

Signs of Problematic Gaming

If any of the following signs appear in yourself or someone you know, consider seeking help.

Warning signs: Do not ignore these signs.

  • Placing bets repeatedly to try to recover lost money
  • Unable to stop gaming, keep coming back again and again
  • Time spent with family, at work, or on studies is decreasing because of gaming
  • Lying to family or friends about your gaming
  • Feeling restless or irritable when not playing
  • Playing by taking on debt or borrowing money
  • Staying up late and spending long hours gaming
  • Turning to gaming to escape stress or sadness
  • Feeling restless or irritable when not playing
  • Playing by taking on debt or borrowing money
  • Staying up late and spending long hours gaming
  • Turning to gaming to escape stress or sadness

If any one of these signs applies to you, do not wait — contact our live chat support or email [email protected]. Our team is always ready to help in Bengali.

How to Use the Protection Tools

Follow these simple steps to keep your account safe.

01

Log In

Log in to your bija99 account and go to profile settings.

02

Set Your Limits

In the "Responsible Gaming" section, set a deposit limit or time limit.

03

Take a Time-Out

If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days.

04

Contact Support

For any questions or to request self-exclusion, let us know via live chat.

Self-Exclusion: If you feel you need a long-term break, let us know via live chat or at [email protected]. We will arrange to close your account for a set period or permanently — without any hassle.

Protection for Minors

bija99 is a platform strictly for those aged 21 and above. We are firmly committed to keeping minors away from gaming.

Age verification is in place during the registration process. If we learn that an underage person is using an account, that account will be closed immediately.

If there are children or teenagers in your home, use parental controls on your device to protect the family and keep your login details secure.

For those aged 21 and above only

By participating at bija99 you confirm that you are at least 21 years of age. Access to the site by minors is strictly prohibited.

Frequently Asked Questions about Responsible Gaming

Find answers to commonly asked questions here.

After logging into your account, go to the "Responsible Gaming" section where you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but reducing it takes effect right away.

Self-exclusion is a feature that lets you close your account for a set period of your own choosing. It can be for 30 days, 6 months, or permanently. During self-exclusion you will not be able to log in and you will not receive any promotional messages. To apply, contact us via live chat or email [email protected].

A time-out is a temporary break — usually between 24 hours and 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion, on the other hand, is longer-term and cannot be easily reversed — it is for those who feel that gaming is having a negative impact on their life.

No, never. bija99 is strictly for those aged 21 and above. Age is verified at registration and any account belonging to an underage person is closed immediately. This is our policy and we make no exceptions.

Our 24/7 live chat support is always ready to help in Bengali. You can also email us at [email protected]. Our trained team will handle your situation with confidentiality and help you find the right solution.

Yes, gaming addiction is a real issue that can affect mental health, family relationships, and financial stability. However, recovery is possible. Many people have overcome this problem by seeking help in time and taking the right steps. bija99 is committed to standing by you.

Enjoy Safely with bija99

Play responsibly, respect your limits, and seek help when you need it.

bija99 firmly believes in responsible gaming. If you need help, contact us via live chat at any time or write to [email protected]. Remember — gaming is for enjoyment, so play responsibly.

For ages 21+